LexArrow - it’s in your mind…

This all started on March 18 when I gracefully closed the laptop lid with the headphones inside and cracked the display. I contacted HP and they sent me an endless list of repair centers (after a little research I found out 70% of them were repairing printers…). Finally, I go to a suitable technical center where I found out HP doesn’t offer support for my type of laptop in Romania or in Eastern Europe for that matter, simply because they don’t sell it in this region.

I got over this and tried to buy it from Germany through a friend , but surprise…they didn’t accept Romanian credit cards.

So I turned to eBay…found what I was looking for…but surprise…when I clicked to buy, it showed me I bought another kind of monitor. So I call the US company and they say it’s no problem because eBay often screws up and they will send me what I need.

Now it’s time to pay up. I thought I would have no problem using my new PayPal account, but surprise… in order to have no credit limit you must be a verified user. That means they bill me 1.5 euros and they give me a code, written on the card statement. According to PayPal this operation would take 3-4 working days. After 6 days I finally see the code type it in and…surprise…it didn’t work. So I call PayPal and after insinuating I can’t read numbers, they tell me the verification process can be done manually after I fax them a bunch of stuff and they will take care of it in 10 business days. With really no hope of getting an answer, I call my bank to check for the code and…surprise…they give me another code, which more surprisingly…WORKED!

I pay, the package leaves Newark,NJ,US on June 7 through FedEx and gets to Bucharest, RO on June 12 but I couldn’t have it then because they had to pass it through customs and I had to pay for the customs tax. So I took the package today and got home….

After unscrewing approximately 30 screws I get to “the core of the problem”, put in the new monitor and…surprise…it didn’t work…Now my face turns red, green, yellow, blue…a real rainbow. I try again and again until…(yes you are right)surprise…IT WORKED! (You can see pictures of the “process” below)

I would like to thank Bliss for being flexible in order to solve my problem. As for BCR, PayPal, eBay or even HP I don’t know which one holds more guilt. In the end, I was the idiot who broke the damn’ thing!

So my advice to you is to be careful with your things.If you still damage something, just be patient and think for solutions. In the end it will all be solved and nothing will surprise you anymore.

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