This entry was posted on Saturday, July 7th, 2007 at 09:24 and is filed under Knowledge Sharing. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
LexArrow - it’s in your mind…
"life is a game - you just have to know the rules"
I bought a Philips GoGear HDD1830/17, 8GB digital audio player in August 2006 from Walmart. It worked for 3 weeks and then it froze when I tried to sync some songs. I unplugged it, then plugged it back, Windows saw it as a hard drive and on the device’s screen I could see only “Please connect player to PC”. From that moment on I’ve been trying to fix it. I read a lot of forums and reviews relating my problem and I found out that many people had my problem. I even went to Philips’s support store and they told me, without looking at it that they’ve been having problems with this model ever since they started selling it and it’s probably a hardware issue that would cost me almost half as much as a new one. Anyway, I FIXED IT TODAY!!! by creating a new folder and putting the right files in.
In case you have the same problem here’s a more detailed description of the process:
1. Plug your GoGear HDD into the computer
2. From ‘My Computer’ right click the GoGear drive and format it. Be SURE you format it as FAT32 and quick compression is not on
3. Create 3 folders on the newly formatted disk called: ‘_System’ , ‘Data’ , ‘Media’
3. Download fom Philips the latest Device Manager for your kind of player
4. Install the Device Manager
5. On the Desktop, right click the Philips Device Manager shortcut, then Properties, then open file location.
6. Copy the folders you see there into the ‘Data’ folder
7. Copy the Firmware.ebn file into the ‘_System’ folder
8. Unplug the device and now it should run fine
It can work for several models, from HDD 1420 to HDD 1835
Good luck!
5 Responses to “Portable JOOOOOOYYYYY!!!!”
August 30th, 2007 at 13:39
i had the same problem! this really helps. thanks a lot!
November 20th, 2007 at 14:18
Hi we have the same problem but are not able to fix it. We installed new firmware but do not know which folders you mean in #6. Are you able to send us your content of ‘Data’?
thx Thomas
June 9th, 2008 at 22:46
hey i have the same problem with the 1830/17 8gb go gear. I get the same message of “please connect your player to PC” however when i do that i do not get a seperate drive in my computer…so how shud i format it? please reply soon thank you
June 11th, 2008 at 11:37
hey…i have the same problem and i formatted it..but i dont know what you mean in step 5…open the file location? what file location? and what folders am i supposed to copy? please reply soon
July 25th, 2009 at 07:23
You are the man!!! I’ve been working on this for hours, then I came across what you say to do. And it works perfectly!
Thanks Alot!!!